Privacy Policy
Seymour Group Pty Ltd (Seymour) is committed to respecting your privacy and protecting any personal information you share with us.
This Privacy Policy explains how Seymour collects, uses, discloses and handles personal information when you visit our website at www.seymourgroup.com.au or any other linked website operated or controlled by Seymour, when you attend one of our properties and displays, when you apply to buy property or when you contact us.
In this Privacy Policy, personal information includes information or an opinion (including information or an opinion forming part of a database) about an individual that is reasonably identifiable.
How do we collect your personal information?
Seymour will collect your personal information in a number of ways, including:
- directly from you, such as when you complete one of our registration forms, provide information for contracting to purchase property, contact one of our offices, or meet one of our sales team at one of our sales offices or open days;
- through cookies and other tracking technologies when you visit our website (to learn more, please see our Cookies Policy below); and
- from other parties, including from our related companies, from real estate agents providing sales or marketing services to us, and from third parties such as social media sites that may refer you to us.
What kinds of personal information do we collect?
The personal information we collect and hold will depend on your interactions with us and may include:
- your full name;
- your email address;
- your telephone number;
- your postal address;
- information about how you heard about us;
- your preferences and interests; and
- your browser, device type and unique device identifier.
If you proceed with purchasing a property, we may also collect additional personal information, including your date of birth, occupation, driver's licence or passport details, and information for financial pre-approval.
How do we use your personal information?
Seymour will use your personal information to:
- communicate with you about our current and upcoming property projects;
- respond to your enquiries and provide customer service;
- send you promotional information about our property developments and offers;
- process the sale of property to you;
- improve our services and website;
- comply with legal obligations; and
- for any other purpose that you may authorise.
How do we disclose your personal information?
Seymour may disclose your personal information to:
- our related entities, including parent companies, subsidiaries and affiliated businesses;
- our service providers and contractors, including real estate agents, marketing agencies, IT service providers, and other third parties who assist us in providing our services;
- government and regulatory authorities as required or permitted by law; and
- any other third party with your consent.
Marketing Communications
By providing your contact information, you agree to receive marketing communications from Seymour about our property projects and services. You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Security
Seymour takes reasonable steps to protect the security of your personal information, including both physical and electronic safeguards. However, no data transmission over the internet can be guaranteed to be completely secure.
Access and Correction
You may request access to or correction of your personal information held by Seymour by contacting us. We will respond to your request within a reasonable time.
Cookies Policy
We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Changes to this Privacy Policy
Seymour may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.